Shipping Policy

At My Choice, we aim to provide efficient and reliable shipping services to ensure timely delivery of your groceries. Please review our shipping policy:

1. **Delivery Zones:**

- We currently offer delivery within Jaithra.

2. **Delivery Timelines:**

- Orders are typically processed and dispatched within 30 to 50 minutes of order placement.

- We strive to deliver your groceries within the shortest possible timeframe.

3. **Delivery Charges:**

- Delivery charges may apply based on the order value, delivery location, and any ongoing promotions or offers.

- Details of applicable delivery charges will be provided at checkout before order confirmation.

4. **Order Tracking:**

- Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the status of your delivery.

- You can track your order in real-time and stay updated on its estimated arrival time.

5. **Delivery Updates:**

- Our customer support team will proactively communicate any delays or issues with your delivery.

- In case of unforeseen circumstances affecting delivery timelines, we will notify you promptly and provide alternative solutions.

6. **Delivery Instructions:**

- You can provide specific delivery instructions or preferences during the checkout process to ensure smooth delivery.

7. **Contactless Delivery:**

- To prioritize safety, we offer contactless delivery options. Our delivery personnel will leave your order at your doorstep and notify you upon delivery.

8. **Delivery Exceptions:**

- Delivery may be delayed or restricted in certain circumstances, such as adverse weather conditions, public holidays, or unforeseen events beyond our control.

9. **Feedback and Assistance:**

- Your feedback is valuable to us. If you have any questions or concerns regarding your delivery, please reach out to our customer support team for assistance.

Thank you for choosing My Choice for your shopping needs. We strive to provide a seamless and convenient delivery experience for all our customers.